Title: Sales and Marketing Administrative Apprentice

Location: Newcastle Upon Tyne, NE1

Working Hours: 40 hours per week (Monday to Friday 10am to 6pm)

Salary: £19k - £20k

Type of Work: In-Office

Apprenticeship: Multi-Channel Marketer level 3

Additional qualification: Free CIM Foundation Certificate worth £800+

About the Company

A rapidly growing UK hospitality company operating a chain of Irish-themed taverns across multiple cities. The business focuses on delivering a lively, authentic pub experience with live music, sports, and a strong emphasis on customer atmosphere. Known for its fast expansion and dynamic approach, the company is building a strong presence in the UK nightlife sector.

About the Role

The individual will support a range of marketing and sales activities, developing the ability to manage multiple tasks while gaining hands-on experience. The role offers a balance of reactive work, responding to day-to-day marketing needs, alongside proactive involvement in campaigns and initiatives aimed at driving brand growth and increasing sales.

Key Responsibilities:

Assist the Social Media Executive with scheduling and managing content across all social channels.
Monitor and engage with customer reviews and social media interactions, responding to comments and likes where appropriate.
Coordinate collaborations with bloggers and influencers, including invitations to venues and event planning.
Support administrative tasks, including managing spreadsheets, updating business data, and tracking city or internal events.
Update the website with sports fixtures, live music events, and other relevant assets.
Assist with the distribution of print materials and merchandise to local and remote venues.
Help source suppliers and place orders for site or office needs.
Use Canva to assist in creating engaging marketing content.
Follow up on sales enquiries, promoting packages and upsells where applicable.
Manage leads from campaigns, including seasonal promotions such as Christmas initiatives.
Monitor relevant online forums and social media groups for potential bookings or opportunities.

Requirements

Have the right to live and work in the UK.
GCSEs at grade C/Level 4 or above.
Educated to A-level standard and above.
Strong written and verbal communication skills.
Ideally, has experience in sales or customer service roles.
Proficient in Microsoft Office applications, particularly Excel and Word.
Comfortable working in an office environment.
Familiarity with platforms like DesignMyNight is a plus, but training will be provided.
Awareness of current online marketing trends and social media channels.
Proactive, self-motivated, and customer-focused.
Background in hospitality, customer service, or sales is desirable.
Highly organised, personable, and professional with a positive attitude.

The Apprenticeship

This role will be part of a level three Multi-Channel Marketer apprenticeship provided by The Marketing Trainer. The apprenticeship covers a wide range of topics over its 15-month duration, including:

Campaign management;
Content creation;
Social Media marketing;
Digital and traditional communications;
Brand management;
Communication skills;
Project Management;
And much, much more.

All training and support will be conducted remotely via small group training cohorts and one-to-one coaching sessions that ensure you receive individualised support along the entirety of the apprenticeship.

In addition to this, the successful candidate will be enrolled on a full CIM Foundation Certificate at no extra cost. This means that once you’re finished on the apprenticeship you’ll be awarded two distinct qualifications as opposed to one.

EDI Statement

We’re committed to building an inclusive, fair, and welcoming environment for every applicant. We value diverse backgrounds, perspectives, and experiences, and we recruit based on ability, potential, and attitude — nothing else. If you need adjustments during the application or interview process, just tell us and we’ll make it work.

Job Types: Full-time, Temp to perm, Apprenticeship
Contract length: 15 months

Pay: £19,000.00-£20,000.00 per year

Ability to commute/relocate:

Newcastle upon Tyne NE1: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

The Marketing Trainer

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Sales and Marketing Administrative Apprentice